Term and Conditions

2.1 Account Accuracy

When creating an account or placing an order, you agree to provide accurate, current, and complete information.

2.2 Prohibited Activities

You may not:

• Use our site for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper working of our website
• Use any automated means to access or scrape our site
• Misrepresent your identity or location

2.3 Age Restrictions

You must be at least 18 years old or the age of majority in your jurisdiction to make purchases.

3.1 Product Descriptions

We strive for accuracy in product descriptions, images, and specifications. However, minor variations may occur, and we cannot guarantee that your monitor’s display will precisely match product colors.

3.2 Product Availability

All orders are subject to product availability. If an item becomes unavailable after you place your order, we will notify you and either cancel that item or offer a suitable alternative.

3.3 Non-Returnable Items

For hygiene and safety reasons, the following cannot be returned:

• All golf balls (including Callaway Golf Balls)
• “Head Only” golf club components
• Items marked as “Final Sale”

4.1 Order Acceptance

Your order represents an offer to purchase which we accept by sending you an order confirmation email. We reserve the right to refuse any order for any reason.

4.2 Pricing

All prices are in USD. While we check prices carefully, if we discover an error in pricing, we will contact you before processing your order.

4.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You authorize us to charge the full amount to your selected payment method at the time of purchase.

4.4 Sales Tax

Applicable sales tax will be added to your order total where required by law.

5.1 Shipping Options

We offer two shipping methods:

1. Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipping)
2. Free Shipping: For orders over $50 via EMS (15-25 business days after shipping)

5.2 Order Processing

We process orders within 1-2 business days. Delivery times are estimates and may vary during peak seasons or to remote areas.

5.3 International Shipping

We ship globally except to certain Asian and remote regions. International customers are responsible for:

• Any customs or import duties
• Longer delivery times
• Additional return shipping costs if applicable

5.4 Delivery Issues

If your package is lost or damaged in transit, contact us immediately at [email protected].

6.1 Return Policy

We accept returns within 15 days of receipt, provided:

• Items are unused and in original condition
• Original packaging with all tags is included
• Proof of purchase is provided

6.2 Return Process

To initiate a return:

1. Email us at [email protected] with your order details
2. Receive an RMA number and instructions
3. Ship the item back with the RMA clearly visible

6.3 Refunds

Refunds are issued within 3-5 business days after we receive your return. Original shipping fees are non-refundable.

6.4 Exchanges

For size or product exchanges, follow the return process and specify your desired replacement. We cover standard shipping for replacement items.